Privacy Policy

Last updated: March 2026

At Glimmers Through Grief, your trust matters deeply.
This is a space rooted in care and that extends to how your personal information is held.

This policy explains how your data is collected, used, and protected when you visit the website, get in touch or work with me.

Who we are

Glimmers Through Grief offers trauma-informed grief coaching and supportive resources.

For the purposes of data protection law, Glimmers Through Grief is the data controller.

Email: harley@glimmersthroughgrief.co.uk

What information is collected

You may choose to share:

Your name and email when you sign up for emails or download a resource
Your name, email, and anything you share when you reach out or apply for coaching
Information shared during coaching sessions
Technical data including IP address and browser type (via our website)

You are always in control of how much information you choose to share.

Sensitive information

Grief is deeply personal and vulnerable space where you may choose to share emotional or sensitive parts of your experience. All information you share with me will be held confidentially with care and respect.

Please note:

This is a coaching space, not therapy or crisis support
The website and email are not suitable for urgent or emergency situations

How your information is used

Your information is used intentionally, to:

Respond to your messages
Support you within coaching
Share resources you’ve asked for
Send occasional emails (if you’ve chosen to receive them)
Keep the website and services running smoothly

Your data is only used where there is a lawful basis, such as your consent or legitimate interest.

Emails and updates

If you choose to hear from Glimmers Through Grief, you may receive occasional emails with resources, reflections, or offerings.

You can unsubscribe at any time.

Third-party platforms

To run this space, a small number of trusted platforms are used (such as website hosting, email providers, payment systems, or booking tools).

If you click through to these, their own privacy policies will apply.

Confidentiality

What you share in 1:1 coaching is kept confidential.

The only exceptions are where disclosure is necessary:

to comply with the law
if there is a serious risk of harm to you or someone else
to help prevent or detect a crime

How your data is held

Your information is stored securely using password-protected systems and trusted platforms.

Care is taken to protect your data from loss or unauthorised access.

How long your data is kept

Your information is only kept for as long as needed:

Email subscriptions until you unsubscribe
Enquiries for a reasonable period to allow follow-up
Coaching-related information only as long as necessary to provide support and meet legal requirements

Your rights

You have the right to: